Privacy Policy
The House of Creative is committed to protecting the privacy of our website visitors and users. This Privacy Policy outlines the types of personal information that are received and collected by www.houseofcreative.co.uk and how it is used.
By using our website, you consent to the data practices described in this statement. This Privacy Policy applies only to information collected through our website and not to information collected offline.
Collection of Personal Information
We may collect personal information, such as your name, email address, phone number, and other contact information, when you voluntarily submit it to us through our website, such as when you fill out a contact form, subscribe to our newsletter, or make a reservation. By providing this information, you consent to its use in accordance with this Privacy Policy.
Legal Basis for Processing
Our legal basis for collecting and using your personal information will depend on the specific context in which we collect it. Generally, we will collect personal information from you only (i) where we have your consent to do so, (ii) where we need the personal information to perform a contract with you, or (iii) where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
Use of Personal Information
We may use the personal information we collect for the following purposes:
To communicate with you and respond to your inquiries;
To provide you with information, products, or services that you request from us;
To send you marketing communications, such as newsletters or promotional offers, that may be of interest to you (with your consent);
To improve our website and user experience;
To administer contests, promotions, surveys, or other website features;
To process transactions and reservations;
To comply with legal obligations; and
For any other purpose disclosed to you at the time we collect your information or with your consent.
Disclosure of Personal Information
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
We may also disclose your personal information:
To comply with legal requirements, such as a court order, subpoena, or other legal process;
To enforce our website policies or protect our rights, property, or safety, or the rights, property, or safety of others;
In connection with a corporate transaction, such as a merger, acquisition, or sale of assets; or
With your consent or at your direction.
Data Transfers
We may transfer your personal information to countries outside of the European Economic Area (EEA). When we do so, we ensure that the transfer is compliant with GDPR and that appropriate safeguards are in place to protect your personal data, such as using standard contractual clauses approved by the European Commission.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights Under GDPR
As a user based in the European Union, you have the following rights under GDPR:
Right of Access: You can request access to the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data, under certain conditions.
Right to Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Object: You can object to our processing of your personal data, under certain conditions.
Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of these rights, please contact us at info@thebullsheadmargate.com.
Use of Cookies
We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information on the cookies we use and your choices regarding cookies, please see our Cookie Policy.
Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. Your continued use of our website after any changes will constitute your acknowledgment of the changes and your consent to abide and be bound by the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@houseofcreative.co.uk.
By using our website, you consent to the terms of this Privacy Policy.